Helping to address hearing needs underpinned by whole-hearted care
At Holistic Audiology in Melbourne, we believe better hearing is about much more than just technology — it’s about reclaiming confidence and connection. Through audiology assessments, auditory processing therapy, tinnitus care, the latest hearing aid solutions, and counselling; we help you communicate the way you want and connect with what matters most.
Holistic Audiology grew out of the genuine love for helping clients on their journey of dealing with the challenges of their hearing, auditory processing and tinnitus issues; understanding the emotional and psychosocial impacts; and exploring communication solutions to best manage their daily needs.
“Hear with more confidence
Listen with more ease
Connect more deeply
Live more fully”.
– Viviana Liou, Holistic Audiology

why choose us
Hearing loss is more than just a change in sound — it impacts your confidence, relationships, and overall well-being. Every individual experiences hearing challenges differently, shaped by their own unique circumstances. That’s why at Holistic Audiology, we take a truly holistic approach. We don’t just fit hearing aids — we combine our strengths in advanced hearing assessments, treatment and counselling to help you navigate the emotional and social aspects of hearing loss, empowering you to regain control of your life.
accredited
- Audiology Australia
- Auditory Processing
- Australian Counselling Assoc.
- Private Health Insurance
- Dept. of Veterans’ Affairs
- Hearing Services Program
- Interactive Metronome
- Medicare
- WorkSafe
- TAC
area of practice
- Hearing Health Assessments
- Auditory Processing (APD) Assessment & Treatment
- Tinnitus Assessment, Therapy, Devices and Counselling
- Hearing Aid Fitting and Management
- Hearing Wellness Counselling
- Paediatric Assessments
- Ear Wax Management
Hearing Aids
- Signia
- Phonak
- Unitron
- Starkey
- Oticon
- GN Resound
- Beltone
- BiModal, BiCROS, CROS
- Assistive listening devices
- APD & Tinnitus devices
Viviana (Viv) Liou
Viviana has been passionate about serving the community as an Audiologist since 1997, helping people optimise their hearing and communication ability, supporting their personal and professional relationships, and easing the burden of hearing difficulties in their daily lives.
She is grateful for the depth and breadth of experiences and insights gleaned from working in the public and private sectors. The hearing system is complex and intricate, and in her 30 years as a clinical audiologist, no two individuals that present the same on paper have ever had the exact same experience, nor benefitted from exactly the same hearing solution. Hence, the importance of individualised holistic hearing care.
Viviana has lived in three continents, and speaks English, Chinese (Mandarin and Cantonese), and Spanish. She is proud to have multi-cultural awareness and understanding. She has a particular passion in helping people address and navigate their hearing challenges and the accompanying psychosocial impacts of hearing impairment. Viviana is a university qualified Audiologist, an APD-certified specialist, and a university qualified Counsellor.

Professional Accreditations





Our Services
Start Your Journey to Hearing Health!
Our Readers Also Like…
We explore the important connection between heart health and hearing, emphasising how the condition of your circulatory system can directly impact your ability to hear and process sound.
Hearing is more than just detecting sound, it’s about understanding speech. Unfortunately, hearing aids alone often fall short because they do not fully restore the brain’s ability to process and interpret speech.
Hearing health is not about avoiding loud noises; it’s about nurturing the entire auditory system so that it can function at its best for years to come.









