Helping to address hearing needs underpinned by whole-hearted care
Holistic Audiology grew out of the genuine love for helping clients on their journey of dealing with the challenges of their hearing, auditory processing and tinnitus issues; understanding the emotional and psychosocial impacts; and exploring communication solutions to best manage their daily needs. This level of ‘care’ and ‘positive regard’ for all clients is driven by the values of honesty, integrity and accountability based on strict ethical and moral standards. Holistic Audiology is the haven whereby individual clients with hearing and communication needs are cared for as a person with ears, and not treated as simply ears on a client.
HOLISTIC /həʊˈlɪstɪk,hɒˈlɪstɪk/
adjective
Philosophy – characterised by the belief that the parts of something are intimately interconnected and explicable only by reference to the whole.
Medicine – characterised by the treatment of the whole person, taking into account mental and social factors, rather than just the symptoms of a disease.
AUDIOLOGY/ˌɔːdɪˈɒlədʒi/
noun
The branch of science and medicine concerned with the sense of hearing.

why choose us
Hearing loss is more than just a change in sound — it impacts your confidence, relationships, and overall well-being. Every individual experiences hearing challenges differently, shaped by their own unique circumstances. That’s why at Holistic Audiology, we take a truly holistic approach. We don’t just fit hearing aids — we use our strengths in counselling to help you navigate the emotional and social aspects of hearing loss, empowering you to regain control of your life.
accredited
- Private Health Insurance
- Dept. of Veterans’ Affairs
- Hearing Services Program
- Medicare
- Workcover
- TAC
area of practice
- Hearing Health Assessments
- Auditory Processing (APD) Assessment & Treatment
- Tinnitus Assessment, Therapy, Devices and Counselling
- Hearing Aid Fitting and Management
- Hearing Wellness Counselling
- Paediatric Assessments
- Ear Wax Management
Hearing Aids
- Signia
- Phonak
- Unitron
- Starkey
- Oticon
- GN Resound
- Beltone
- BiModal, BiCROS, CROS
- Assistive listening devices
- APD & Tinnitus devices
Viviana (Viv) Liou
Viviana has been passionate about serving the community as an Audiologist since 1997, helping people optimise their hearing and communication ability, supporting their personal and professional relationships, and easing the burden of hearing difficulties in their daily lives.
She is grateful for the depth and breadth of experiences and insights gleaned from working in the public and private sectors. The hearing system is complex and intricate, and in her 28 years as a clinical audiologist, no two individuals that present the same on paper have ever had the exact same experience, nor benefitted from exactly the same hearing solution. Hence, the importance of individualised holistic hearing care.
Viviana has lived in three continents, and speaks English, Chinese (Mandarin and Cantonese), and Spanish. She is proud to have multi-cultural awareness and understanding. She has a particular passion in helping people address and navigate their hearing challenges and the accompanying psychosocial impacts of hearing impairment. Viviana is a university qualified Audiologist, an APD-certified specialist, and a university qualified Counsellor.

Professional Accreditations







Our Services
Experience Holistic Audiology
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