Welcome to Holistic Audiology

Helping to address hearing needs underpinned by whole-hearted care

Holistic Audiology grew out of the genuine love for helping clients on their journey of dealing with the challenges of their hearing, auditory processing and tinnitus issues; understanding the emotional and psychosocial impacts; and exploring communication solutions to best manage their daily needs. This level of ‘care’ and ‘positive regard’ for all clients is driven by the values of honesty, integrity and accountability based on strict ethical and moral standards. Holistic Audiology is the haven whereby individual clients with hearing and communication needs are cared for as a person with ears, and not treated as simply ears on a client.

HOLISTIC /həʊˈlɪstɪk,hɒˈlɪstɪk/
adjective

Philosophy – characterised by the belief that the parts of something are intimately interconnected and explicable only by reference to the whole.

Medicine – characterised by the treatment of the whole person, taking into account mental and social factors, rather than just the symptoms of a disease.

AUDIOLOGY/ˌɔːdɪˈɒlədʒi/
noun

The branch of science and medicine concerned with the sense of hearing.

why choose us

Hearing loss is more than just a change in sound — it impacts your confidence, relationships, and overall well-being. Every individual experiences hearing challenges differently, shaped by their own unique circumstances. That’s why at Holistic Audiology, we take a truly holistic approach. We don’t just fit hearing aids — we use our strengths in counselling to help you navigate the emotional and social aspects of hearing loss, empowering you to regain control of your life.

accredited

  • Private Health Insurance
  • Dept. of Veterans’ Affairs
  • Hearing Services Program
  • Medicare
  • Workcover
  • TAC

area of practice

  • Hearing Health Assessments
  • Auditory Processing (APD) Assessment & Treatment
  • Tinnitus Assessment, Therapy, Devices and Counselling
  • Hearing Aid Fitting and Management
  • Hearing Wellness Counselling
  • Paediatric Assessments
  • Ear Wax Management

languages

Hearing Aids

  • Signia
  • Phonak
  • Unitron
  • Starkey
  • Oticon
  • GN Resound
  • Beltone
  • BiModal, BiCROS, CROS
  • Assistive listening devices
  • APD & Tinnitus devices
Principal Audiologist

Viviana (Viv) Liou

B.Sc(Hons), GradDipAud(Melb), MAudSA(CCP), MCouns, MACA (Level 2).

Viviana has been passionate about serving the community as an Audiologist since 1997, helping people optimise their hearing and communication ability, supporting their personal and professional relationships, and easing the burden of hearing difficulties in their daily lives.

She is grateful for the depth and breadth of experiences and insights gleaned from working in the public and private sectors. The hearing system is complex and intricate, and in her 28 years as a clinical audiologist, no two individuals that present the same on paper have ever had the exact same experience, nor benefitted from exactly the same hearing solution. Hence, the importance of individualised holistic hearing care.

Viviana has lived in three continents, and speaks English, Chinese (Mandarin and Cantonese), and Spanish. She is proud to have multi-cultural awareness and understanding. She has a particular passion in helping people address and navigate their hearing challenges and the accompanying psychosocial impacts of hearing impairment. Viviana is a university qualified Audiologist, an APD-certified specialist, and a university qualified Counsellor.

Professional Accreditations

Audiology Australia Accredited Audiologist Logo
Auditory Processing Institute Certified - Viviana Liou
Australian Counselling Association Member Level 2 - Viviana Liou
Cerumen Management 101 Accredited
TAC Provider
Worksafe provider
"Hearing Matters Because Words Matter" Viviana Liou
What makes us human is the ability to communicate our ideas, thoughts and feelings with others. We use language for this vital human connection. And our hearing affords us the ability to perceive language. Our hearing system also connects us with nature and our environment. How do we put a price on our human connection to the world?

Our Services

Holistic Hearing Assessment

We provide a smarter, holistic approach to effectively assessing your hearing health.

Auditory Processing (APD) Assessment & Treatment

Let's improve your listening and understanding skills. For adults and children.

Hearing Technology

We provide advanced hearing aids, Tinnitus and APD hearing devices, Assistive listening devices, and Bimodal, BiCROS, and CROS solutions.

Tinnitus Assessment & Therapy

Distressing noises? Let's help you understand, manage and 'treat' your tinnitus.

Hearing Wellness Counselling

Hearing but don't understand? Let's optimise your daily hearing and communication abilities.

Ear Wax Removal

Earwax buildup? Unblock your ears with our professional cleaning. Enjoy crystal-clear hearing and feel the difference!

Experience Holistic Audiology

The hearing journey is individual and often misunderstood, so having an empathic and experienced hearing professional, with a holistic client-centred approach is paramount for your optimal hearing wellbeing. We look forward to supporting you at Holistic Audiology.

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Hearing Wellness

Hearing wellness encompasses addressing the challenges and impacts of hearing loss and related ear disorders, which can significantly affect the quality of life of individuals, their families, and significant others.

Hearing Technology

Optimise Your Hearing Abilities With Leading Hearing Technology. Holistic Audiology provides world-class hearing technology at competitive prices.