Welcome to Holistic Audiology

Helping to address hearing needs underpinned by whole-hearted care

Holistic Audiology grew out of the genuine love for helping clients on their journey of dealing with the challenges of their hearing, auditory processing and tinnitus issues; understanding the emotional and psychosocial impacts; and exploring communication solutions to best manage their daily needs. This level of ‘care’ and ‘positive regard’ for all clients is driven by the values of honesty, integrity and accountability based on strict ethical and moral standards. Holistic Audiology is the haven whereby individual clients with hearing and communication needs are cared for as a person with ears, and not treated as simply ears on a client.

HOLISTIC /həʊˈlɪstɪk,hɒˈlɪstɪk/

Philosophy – characterised by the belief that the parts of something are intimately interconnected and explicable only by reference to the whole.

Medicine – characterised by the treatment of the whole person, taking into account mental and social factors, rather than just the symptoms of a disease.


The branch of science and medicine concerned with the sense of hearing.

why choose us

Each person impacted by ear difficulties, hearing impairment and/or communication issues is a unique individual, dealing with specific sets of personal circumstances that could never be exactly the same as another. Hence, Holistic Audiology’s fundamental approach is to care holistically.


  • Private Health Insurance
  • Dept. of Veterans’ Affairs
  • Hearing Services Program
  • Medicare
  • Workcover
  • TAC

area of practice

  • Hearing Assessments
  • Paediatric Assessments
  • Hearing Aid Fitting and Management
  • Ear Wax Management
  • Tinnitus Assessment and Management
  • Auditory Processing Disorder Assessment & Treatment
  • Hearing (Aural) Rehabilitation


Hearing Aids

  • Signia
  • Phonak
  • Unitron
  • Starkey
  • Oticon
  • GN Resound
  • Beltone
Our Chief Audiologist

Viviana (Viv) Liou

B.Sc(Hons), GradDipAud(Melb), MAudSA(CCP), AAudA.

Viviana has been passionate about serving the community as an Audiologist since 1997, helping people optimise their hearing and communication ability, supporting their personal and professional relationships, and easing the burden of hearing difficulties in their daily lives.

She is grateful for the depth and breadth of experiences and insights gleaned from working in the public and private sectors. The hearing system is complex and intricate, and in her 26 years as a clinical audiologist, no two individuals that present the same on paper have ever had the exact same experience, nor benefitted from exactly the same hearing solution. Hence, the importance of individualised holistic hearing care.

Viviana has lived in three continents, and speaks English, Chinese (Mandarin and Cantonese), and Spanish. She is proud to have multi-cultural awareness and understanding. She has a particular passion in helping people address and navigate their hearing challenges and the accompanying psychosocial impacts of hearing impairment. Viviana is an APD-certified specialist and is currently pursuing a Master of Counselling.

Professional Accreditations

Audiology Australia Accredited Audiologist Logo
Australian Counselling Association - ACA Student Membership - 2022-09-29
Cerumen Management 101 Accredited
RFA Certification Badge
"Hearing matters because words matter" Viviana Liou
What makes us human is the ability to communicate our ideas, thoughts and feelings with others. We use language for this vital human connection. And our hearing affords us the ability to perceive language. Our hearing system also connects us with nature and our environment. How do we put a price on our human connection to the world?
We Can Help You

Hear, Connect and Communicate

Together we embrace the advances in hearing and tinnitus care, and hearing aid technology - helping you communicate the way you want and connect with what matters.

“The most vital stimulus — the sound of the voice that brings language, sets thoughts astir and keeps us in the intellectual company of man.” Helen Keller

Hearing Test & Assessment

Unsure if you have any hearing or listening problems? Try our thorough hearing test and holistic assessment.

Hearing Aids

Saying 'Pardon?' Missing out on conversations? Improve your communication with winning hearing aid technology.

Ear Wax Removal

Earwax build up? Let’s unblock your ears with professional ear wax cleaning.

Tinnitus Assessment & Treatment

Distressing noises? Let's help you understand, manage and 'treat' your tinnitus.

Auditory Processing Assessment & Treatment

Let's improve your listening and understanding (APD) skills. For adults and children.

Aural Rehabilitation

Hearing but don't understand? Let's optimise your daily hearing and communication abilities.

Experience Holistic Audiology

The hearing journey is individual and often misunderstood, so having an empathic and experienced hearing professional, with a holistic client-centred approach is paramount for your optimal hearing wellbeing. We look forward to serving you at Holistic Audiology.

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